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Bt Youview Box Not Working. Float this Topic for Current User. If you need further assistance please. You can fix the problem by rebooting your TV box. Why is my BT box not picking up aerial channels.
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Mark Topic as New. If you have a problem setting up or using your BT TV box try some of these top help articles below. YouView from BT Youview box not working. Press the YouView button select settings. Firstly reboot your router. YouView Box not working It may help as its possibly trying to do a software update from the Internet.
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If you have a problem setting up or using your BT TV box try some of these top help articles below. 5 17 February 2021 1023AM in Support. Turned it off then on again and got one blue light but still no control of Youview. Before you do anything pick which part of the guide isnt working. This will update on any broadband connection as it connects to the manufacturer. Sign In Register.
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With a brand-new box from BT that does sound like it might have a faulty remote your best bet is to call BT on the support number you will have been given and see what they say. If you are using a different brand of remote to the one provided with the YouView box and you are encountering issues with it please contact the remotes manufacturer. When you switch back on press the onoff at the front of the box and then press the lower volume which will give you an option for soft or hard reboot. Im not sure if we have the same problem but in our case we find the YouView box refuses to turn on or accept any command from the remote after it has been left in standby mode overnight. With a brand-new box from BT that does sound like it might have a faulty remote your best bet is to call BT on the support number you will have been given and see what they say.
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It powers on but then wont go beyond the YouView loading screen and moves between the waking up screen and YouView loading screen when it makes beeping noises when in the YouView loading screen. Switch it off at the mains and wait 10 seconds before switching it back on. Got home to find Youview box showing a red light with no response to the remote control. Get support from the BT community. Sign In Register.
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Before you do anything pick which part of the guide isnt working. I have a problem with my BT TV box. Mark Topic as Read. Yes I have this remote. Sometimes a simple reboot does the trick Is the software up to date.
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This will update on any broadband connection as it connects to the manufacturer. The programme guide works ok and recordings play ok. Youview box not working. Subscribe to this messages RSS. Check if the power is switched on and if everything is securely connected.
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Check your connections Use your remote Check the TV Restart your box Further help See all Box and Remote results Was this helpful. Roy Member Super User Posts. When you switch back on press the onoff at the front of the box and then press the lower volume which will give you an option for soft or hard reboot. 1 27 December 2021 403PM in Support. Follow the instructions below to reset your box.
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If you need further assistance please. Guide not working properly A YouView Box FAQ. Turn the TV box off Unplug it at the wall Wait 30 seconds Switch it back on Resetting your BT TV box You can reset your BT TV box in two ways. Im not sure if we have the same problem but in our case we find the YouView box refuses to turn on or accept any command from the remote after it has been left in standby mode overnight. Subscribe to this messages RSS.
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This guide should help if you have a problem with players and apps not working on the box. Press the PVR button to use the remote with your YouView box. Stuck On Maintenance Mode. This guide should help if you have a problem with players and apps not working on the box. Roy Member Super User Posts.
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Float this Topic for Current User. My box was working fine yesterday today it wont open any of the apps. BT box not working. Youview box not working. This will update on any broadband connection as it connects to the manufacturer.
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BT Box Is Not Working At All If your BT Youview is frozen or stuck on loading all you have to do is restart your BT Box. Roy Member Super User Posts. It powers on but then wont go beyond the YouView loading screen and moves between the waking up screen and YouView loading screen when it makes beeping noises when in the YouView loading screen. Home Community Support. Subscribe to this Topics RSS Feed.
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Toggle navigation YouView Community. Why is my BT box not picking up aerial channels. I have powered it down and waited for at least a minute. Do you have this remote. Through the buttons on the box or using the TV menus.
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Visit the BT Community where our customers share their expertise and advice. Roy Member Super User Posts. If you are experiencing issues connecting your mobile app to your YouView box have a look at our guide. The programme guide works ok and recordings play ok. I have a problem with my BT TV box.
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Reboot your TV box. Remote not working A YouView Box FAQ. They expect it to be connected to the Internet as that is the whole point of YouView so you can use catchup. Mark Topic as Read. Got home to find Youview box showing a red light with no response to the remote control.
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Roy Member Super User Posts. With a brand-new box from BT that does sound like it might have a faulty remote your best bet is to call BT on the support number you will have been given and see what they say. This guide should help if you have a problem with players and apps not working on the box. 17045 17 February 2021 1130AM. Lost without your guide.
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Press the YouView button select settings. Then if you have PLAs the one nearest the router and then the one nearest the YouView box Then try a soft reset - while not recording nor about to press the OnStandby buttonring on the fascia of the box for. My box was working fine yesterday today it wont open any of the apps. Youview box not working. Youview box not working.
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I have powered it down and waited for at least a minute. This part of the guide uses your internet to work properly. With a brand-new box from BT that does sound like it might have a faulty remote your best bet is to call BT on the support number you will have been given and see what they say. To do this switch off your TV box unplug it from the wall wait for 30 seconds and then plug it back in. Then if you have PLAs the one nearest the router and then the one nearest the YouView box Then try a soft reset - while not recording nor about to press the OnStandby buttonring on the fascia of the box for.
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They expect it to be connected to the Internet as that is the whole point of YouView so you can use catchup. Turn the TV box off Unplug it at the wall Wait 30 seconds Switch it back on Resetting your BT TV box You can reset your BT TV box in two ways. No I dont have this remote. 17045 17 February 2021 1130AM. Sometimes a simple reboot does the trick Is the software up to date.
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Urgent BT Software Update for BT TV Box Pro RTIW387. Sign In Register. If your remote isnt working as it should check this guide and follow the steps to see if it resolves the issue. YouView Box not working It may help as its possibly trying to do a software update from the Internet. Through the buttons on the box or using the TV menus.
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Got home to find Youview box showing a red light with no response to the remote control. Our Youview box has stopped working so we cant access any of the recordings we made. They should be able to walk you through some tests and more importantly arrange for any replacements needed. Sign In Register. Setting up BT TV.
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